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Ingrid Kyushima has worked in various roles in the technology sector since 1999. Ingrid began their career at Telefônica Brasil, where they held the roles of Quality Software Leader, Business Analyst/Project Leader, Business Analyst, Relationship Customer Analyst, and Attendance Supervisor. In 2017, they joined Serasa Experian as a Delivery/Product Owner. Ingrid currently works as a Product Owner for both Juvo and Bankme.

Ingrid Kyushima has a long and varied educational history. In 1996, they completed a degree in Economics at Universidade da Amazônia - UNAMA. In 2001, they completed a degree in Business Management and a MBA at Fundação Getulio Vargas - FGV. In 2010, they completed a degree in SOA Software Engineering and a MBA at Faculdade de Informática e Administração Paulista - FIAP. In 2018, they attended the University of Virginia for a course in Design Thinking for Innovation. Ingrid also attended USP - Universidade de São Paulo for a course in Information Technology in 2018. In addition to their educational history, Ingrid Kyushima has also obtained several certifications, including OKRCP - OKR Certification Professional from CertiProf in 2021, How to Build Digital Products from Product School in 2020, Mnagement 3.0 from Management 3.0 in 2020, PROFESSIONAL SCRUM PRODUCT OWNER™ I from Scrum.org in 2019, and International Certificate UXPM2 from UXPM in 2018.