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Michael Kaes is an experienced telecommunications professional currently serving as the Telecommunications Manager at Justice Resource Institute since March 2008, where responsibilities include managing and supporting organization-wide telecommunications equipment, facilities, networks, and services. Prior to this role, Michael held the position of Operations Manager at Quality Connections, Inc. from January 1992 to March 2008, focusing on project planning, sales engineering, and training technical staff. Michael also worked as an Operations Manager at Condor Communications Group (September 1987 - January 1992), specializing in the design, fabrication, and installation of custom Main Distribution Frames. Earlier in their career, Michael served as a Field Service Technician at Spaulding Company, Inc. from July 1979 to August 1987. Education includes attendance at the University of Parris Island beginning in 1975.