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Esric Fransch currently serves as an Infrastructure and Support Administrator at Just Retirement Life (South Africa) Ltd since April 2017, with a prior extensive background at MMI Holdings Limited, where Esric has worked as a Senior IT Support Engineer since October 1991, providing first-line support and managing IT infrastructure. Additionally, Esric held a position as a Helpdesk Support Agent at Metropolitan from January 1995 to January 1999, focusing on problem resolution and customer support. Esric holds an IT Manager degree from GetSmarter and multiple qualifications in Adult and Continuing Education from the University of the Western Cape, encompassing a Higher Certificate, Higher Diploma, and Advanced Diploma.