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Mohlalifi Samuel Mokolutlo is an experienced service manager at Jurumani Solutions, responsible for ensuring Vodacom's service delivery aligns with agreed service level agreements. Prior experience includes roles at Vodacom Business Africa, where responsibilities ranged from regional key account management to service analysis, focusing on sales targets and relationship management. Mohlalifi also worked at Tech Mahindra in infrastructure management, handling server maintenance and network security, and had earlier roles at Compufixit and Central University of Technology, where skills in customer service and computer assistance were developed. Mohlalifi holds a National Diploma in Information Technology, a Bachelor's degree in Project Management, and an international certificate in telecommunications from Pearson Education Ltd.