Matthew Lee currently serves as a Senior Product Operations Manager at Juniper Square, where responsibilities include facilitating cross-functional meetings to enhance product features, leading to a 13% increase in customer satisfaction scores. Previously, as a Product Operations Manager at Protiviti, Matthew played a key role in developing project plans for customer remediation projects in collaboration with stakeholders, resulting in over 12,000 customers receiving more than $500,000 in monetary restitution. Matthew holds a Master of Business Administration from UCLA Anderson School of Management and dual degrees in Economics and Applied Statistics from the University of California, Davis.
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