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Vikendra Singh is currently working as an Assistant Manager at Junglee Games in the Fraud and Risk Operations department. Prior to this role, Vikendra held positions at Paytm, where they worked as a Junior Manager and then progressed to a Team Lead in Fraud Prevention Operations. With a background in MBA in Production & Operations Management, Vikendra has experience in handling debit/credit card/NB/UPI fraud cases and ensuring timely resolution to prevent user losses. Additionally, as a Risk and Fraud Analyst, they managed cases reported by law enforcement agencies, banks, and customers, as well as handled escalations on social media platforms.