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Paui Rubio, a CSSYB, has over a decade of experience in customer service and support roles. They have worked with companies like Jungle Scout, Autodesk Asia Pte. Ltd., Dell International Services Philippines Inc., and PeopleSupport Philippines Inc. Paui is known for their ability to handle escalated issues, provide coaching and feedback to team members, and ensure high levels of customer satisfaction. With a background in BS Computer Science with a major in Software Engineering, they are well-equipped to tackle complex technical issues in their roles.