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Adrian Ramos Trinidad has extensive experience in the hospitality industry, primarily with Jumeirah Group / Jumeirah Hotels & Resorts, where employment spans from May 2006 to the present. Current roles include Team Manager at the Jumeirah Global Contact Centre, overseeing various reservation teams, and previously served in multiple management capacities, focusing on team performance, customer service excellence, and operational efficiency. Prior to this, Adrian held the position of Assistant Reservations Manager at Grand Millennium Dubai for a brief period in late 2016. Educational background includes a Bachelor of Arts in Mass Communication from Far Eastern University.