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Sylvie Morin has extensive experience in customer service and technical support, currently serving as a Spécialiste en support technique at Julien inc. since April 2023. Prior to this role, Sylvie worked as an Agent service à la clientèle at Abrasifs JJS from February 2018 to February 2023 and held similar positions at M2S Électronique and Industrie Rouillard. Sylvie began their career in customer service at Renaissance Glassworks, where responsibilities included client relationships, order follow-ups, and sales coordination. Educational qualifications include certifications in sales and communication from Impact Plus and Groupe Pierre Brassard, as well as training in gestural communication from Institut Raymond Deward. Sylvie is proficient in various software applications, including Word, Excel, Outlook, Acomba, and SAP.