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Caitlin McAfee has extensive experience in customer service and operations management within the beauty industry, particularly with Julep Beauty. Over a career spanning more than a decade at Julep, Caitlin progressed from Customer Service Representative to Senior Customer Service Manager, showcasing strong leadership skills by overseeing teams and resolving client challenges effectively. Additional experience includes an Account Executive role at Tommy Bahama and an Operations Specialist position at Glansaol, where Caitlin managed day-to-day operations and coordination with third-party retailers, including QVC. Caitlin's expertise lies in enhancing customer communication, optimizing operational workflows, and fostering positive client relationships.