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Jenn M. possesses extensive experience in the financial services sector, having held leadership positions at JPMorgan Chase & Co. and Discover Financial Services. Current roles include Executive Director for Employee Experience in Payments Operations and prior Executive Director for the Commercial Bank at JPMorgan Chase & Co. Notable past roles encompass Senior Manager in Business Banking Strategy and Operations Business Transformation at Discover Financial Services. Jenn M. holds a Master of Science in Integrated Marketing Communications from Roosevelt University and a Bachelor of Science in Elementary Education from Drake University.