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Justin Neumann has extensive experience in customer service and management across various companies in the telecommunications and entertainment sectors. Currently serving as Team Lead Manager Customer Service Consultant at Joyn GmbH since September 2018, Justin has also held a senior management position in customer service and development at maxdome GmbH & Co KG since October 2013. Previously, Justin worked at Sky Deutschland GmbH in roles including Head of Customer Management Communications and Senior Manager Customer Management Communications from August 2009 to March 2013. Prior positions include Manager Key Account CRM at Premiere GmbH & Co. KG and Manager Field & Communication at PhoneResearch KG, alongside serving as Head of Call Center Operations at Tollhaus Direktmarketing & Handelsgesellschaft mbH for over a decade.