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John Rotondo is an experienced HR and Operations Manager at JOY TOURS since September 2016, responsible for building the company’s partner network and constructing the website "Trip4u." Prior experience includes serving as the Basketball Head Coach at Ekali Sports Club from January 2017 to September 2023, and as Customer Retention Supervisor at insurancemarket.gr from January 2013 to September 2016, where responsibilities included monitoring customer churn rates and overseeing CRM processes. John also held roles as a Sales Consultant at Cyta Hellas and a Back Office Employee at International Life, focusing on life and health group insurances. Academic qualifications include a Master of Science in Management Science & Technology from Athens University of Economics and Business, insurance consultancy training from the Bank of Greece, and a Bachelor's degree in Statistics and Insurance Science from the University of Piraeus.