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Frances has been working at Journeys for 32 years. She graduated from MTSU in 1997 with a Bachelor’s degree in Social Work. After her graduation, Frances was hired as the Social Services Coordinator where she provided case management to the 36 individuals who attended the agency. In 2015, Frances was promoted to Assistant Director. Frances’ responsibilities include supervision of the case managers, oversight of the facility-based and supported employment program, quality assurance of policy and procedures, and the development and implementation of the agency’s transition plan from sheltered workshop to community-based services. She was named Director in March 2022 after briefly serving as interim director. Frances resides in Murfreesboro with her husband of 25 years, Benny. They have two children Megan and Jacob.