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Luana F. Santos is an experienced Account Manager currently at Jotacom - The Cross Performance Agency, specializing in performance account management for Sicredi. Previous roles include Manager of Operations at Suno United Creators, where management of branding for Johnson's Baby involved ensuring quality information and campaign synergy, and Account Supervisor at OLIVER Agency managing marketing communications for UnitedHealth Group Brasil. Luana has also held account executive positions at Mirum Agency, Sapient AG2, LDC, and other agencies, with a strong focus on digital marketing, project management, and client relations. Luana holds a Bachelor’s degree in Executive Secretarial from Universidade São Judas Tadeu.