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James has over 25 years of software engineering experience developing e-commerce, logistics and warehouse management systems. Prior to JOOR, James was VP Engineering, Operations and Logistics at Rent the Runway where he spent 9 years building reverse logistics systems and extending the capabilities of its operations software. He has also held leadership positions at Fashion Forward Group, Gerson Lehrman Group, iPreo and Interworld where he was responsible for the development of their order management and catalog solutions. He is passionate about building high-performing teams, launching innovative products and delivering a best-in-class customer experience.