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William Transou is a seasoned IT professional with extensive experience in desktop and technical support. Currently serving as a Desktop Support Administrator at Jonas Fitness, Inc. since May 2021, William previously held roles as a Helpdesk Analyst and Desktop Support Specialist at Team Industrial Services from March 2010 to May 2021, focusing on resolving technical hardware and software issues and configuring end-user devices. William's earlier positions include Desktop Tech at Wyle and Campus Tech at CCISD, emphasizing user assistance and troubleshooting. William holds a degree in Computer Information Systems from MTI College of Business and Technology and graduated from Clear Lake High School.