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Kinjal Modi is an experienced Senior System Support Professional at Jolera Inc. since March 2019, previously holding roles as a System Support Professional and Enterprise Technical Support Analyst at BlackBerry. With a solid foundation in electronics and communications engineering from Nirma University, Babaria Institute of Technology, and post-graduate studies in Computer Systems Technology - Networking at Centennial College, Kinjal has developed a strong technical skill set. Responsibilities have included providing technical support through various channels, troubleshooting with remote access tools, and resolving hardware and software issues for diverse clients, alongside interfacing with hardware design teams.