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Monika Reich has over two decades of experience in customer service and management across various reputable companies. Currently serving as the Customer Care Manager at joimax, Inc. since January 2018, Monika has previously held roles including Customer Service Team Leader and Customer Service Specialist at Acandis GmbH, and Account Manager Aesthetics at Sinclair IS Pharma PLC. Monika's career began in 1992 at Karl Burghard GmbH as a Vertriebsinnendienst, followed by a long tenure at Allergan as a Customer Service Representative. Monika holds a Diplom Betriebswirt (VWA) with a focus on Marketing from Verwaltungs und Wirtschafts Akademie Karlsruhe.