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Jessie Carter currently serves as a Software Support Specialist II at Johnson County Iowa since September 2024, focusing on project management and various Microsoft Business Intelligence tools. Previous experience includes roles as a Technical Support Specialist at Amplifire where Jessie participated in release deployment and coordinated with multiple teams, and as an IT Applications Specialist at Iowa Wesleyan University, executing database administration work on a legacy student information system. Jessie also held positions as a Network Administrator at USG, where an innovative technology proposal was launched, and contributed as a writer at GeekyNews while managing field support operations at Redbox. Educational qualifications include a Bachelor of Science in Psychology from Iowa Wesleyan University and an Associate of Applied Science in Information Technology from Southeastern Community College.