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JoHanna De La Rosa is an accomplished professional with extensive experience in customer service and management roles across various companies. Currently serving as a Senior Customer Service Manager at Johnny Was since October 2022, JoHanna previously worked at Mejuri from December 2018 to August 2022, where responsibilities included Customer Experience Lead, Assistant Store Manager, Customer Happiness Agent, General Manager for a Pop Up, and Keyholder. Prior to Mejuri, JoHanna held the position of Editor at Glossier, Inc. from October 2017 to November 2018, and served as Shift Lead at Pressed Juicery from December 2016 to October 2017. JoHanna's career began at Lush Fresh Handmade Cosmetics North America as a Senior Sales Associate from October 2016 to April 2017. JoHanna holds a degree from John Jay College (CUNY), completed in 2019.