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Gerard Putker is a highly experienced Senior ServiceNow Developer who has worked in various roles with companies such as John Holland, AC3, EnergyAustralia, and more. With a strong background in IT Service Management and Project Management, Gerard has managed teams, designed and implemented processes, and delivered successful outcomes for clients. Gerard's expertise includes integrations, platform management, architecture design, and mentoring team members. Gerard has also received certifications in ServiceNow administration, ITIL, and problem-solving methodologies.