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Crystal Sagastume has extensive experience in business analysis and operations, currently serving as a Business Analyst II in both Business Intelligence and Revenue Operations at John Burns Research and Consulting since January 2018. Prior to this, Crystal held various roles within the organization, including Research Analyst II and Production Coordinator & Research Analyst. Crystal's previous experience includes serving as Global Outreach Coordinator and Registrar at Bayside Church and managing admissions at Global Expeditions. Crystal also worked as Honor Academy Events Manager for Teen Mania Ministries. Academic credentials include an Executive Track Certificate in Business Administration and Leadership from Teen Mania International’s Honor Academy and studies at Sacramento City College.