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Kayla Ortiz has a diverse work experience. Kayla began their career in 2014 as an Assistant Buyer at Tom's Collectibles. In 2016, they worked as a Volunteer for the Virginia Kayla'spanic Chamber of Commerce, as well as a Spanish Drill Instructor and Orientation Advisor at the University of Richmond. In 2017, they were a Buyer at Taaluma Totes. In 2018, they worked as an Operations Management Intern at TodoSuma, a Student Consultant at the University of Richmond's Robins School of Business, and a Career Services Peer Advisor at the University of Richmond. In 2019, they were an Analyst at Sandbox and a Social Media and Marketing Analyst at Barbara Waxman. Most recently, in 2021, they became a Partner Success Manager at joe - mobile ordering and rewards.

Kayla Ortiz attended The Global Studies and World Languages Academy at Tallwood High School from 2011 to 2015, where they earned their high school degree. Kayla then attended University of Richmond from 2015 to 2019, where they earned a Bachelor of Science in Business Administration with a focus in International Business. In 2017, Kayla began attending Universidad Carlos III de Madrid, where they are currently pursuing a Bachelor's Degree in Business Administration and Management, General, and Spanish.