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Cynthia K. has extensive experience in customer service and dispatch roles across various organizations. Currently serving as a Service Dispatcher at JMG SECURITY SYSTEMS, INC. since December 2021, Cynthia previously worked as a Library Clerk for the City of Huntington Beach, assisting customers with library services since June 2002. At General Monitoring Services, Cynthia held positions as both an Advanced Alarm Dispatcher and Alarm Dispatcher from September 2019 to December 2021, where responsibilities included training dispatchers and managing alarm responses. Additional roles include Receptionist & Insurance Verification Specialist at Mariners Physical Therapy, Scheduler & Care Coordinator at Comfort Keepers, and Interpreting Services Coordinator and Information and Referrals Specialist at the Dayle McIntosh Center for the Disabled. Cynthia holds a Bachelor of Arts in History from California State University, Long Beach, and an Associate of Arts in Liberal Arts from Golden West College.