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Tayo Olumorin, currently serving as Regional Technical Manager at JMG Limited since July 2021, excels in maintaining client relationships and guiding team leaders to meet technical requests. Prior to this role, Tayo held various positions, including Call Center Team Lead at JMG Limited and Call Center Supervisor at Outcess, where Tayo implemented risk management practices and significantly improved customer retention rates. Tayo's earlier experience encompasses managing call center operations at MultiChoice Nigeria and providing technical support in Airtel's NOC. Tayo holds a Master of Science in Management from the University of Lagos and a Bachelor of Technology in Entrepreneurship and Business Studies from the Federal University of Technology Minna.