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Michael Bartlett is an experienced professional in the telecommunications sector, currently serving as a Customer Success Manager at JMA Wireless since October 2021. Prior to this role, Michael held multiple positions at Ericsson from June 2000 to March 2022, including Technical Support Engineer IV and Senior Support Engineer, specializing in 4G/5G systems and providing technical support for various wireless technologies. Michael's earlier career includes a role as Service Delivery Manager at MCI/WorldCom, where responsibilities involved network engineering and traffic optimization, and as a Telephone Systems Journeyman in the United States Air Force, focusing on telecom services at Andrews AFB.