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Don Mikulec is an experienced IT professional with a strong background in support engineering and application management, currently serving as a Senior Point Of Sale Support Engineer at J. Jill since February 2016. Previous roles include Support Analyst at Clarks, focusing on Oracle Xstore POS software, and Systems Services & Support Analyst at Fidelity Investments, providing analysis and engineering support for portfolio management applications. Don has extensive experience in scripting and system configuration across various platforms, including UNIX and Windows, and has a solid academic foundation with a Bachelor of Science in Computer-Management from Keene State College. Don's career includes key positions at JP Morgan and Boston Stock Exchange, demonstrating a long-standing commitment to enhancing operational efficiency and system reliability in the financial services sector.