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Claudio Mumme Harger is an experienced professional in CRM, customer experience, and digital products management. Currently serving as Gerente de CRM & Produtos Digitais at JHSF since June 2023, Claudio previously held a leadership role at Vibe Saúde where responsibilities included restructuring CRM and Customer Analytics, as well as implementing Salesforce Marketing Cloud for effective multi-channel campaign orchestration. Claudio's career includes significant positions such as Executive Business Manager at Marketdata, and various roles in web development and technology planning at companies like B2W and TV1. Claudio holds a degree in Electrical Engineering with a focus on Electronic Systems from USP and a technical high school diploma in Information Technology.