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Julia Moris has a wealth of experience in customer experience and operations, holding positions such as Sr. Manager Customer Experience at JFK International Air Terminal and Head Of Customer Experience at VIVIDLY Consulting. Julia also has a background in consulting and management roles at companies like Deloitte and HCA Healthcare. With a strong education from FGV - Fundação Getulio Vargas and Harvard Online, Julia is well-equipped to excel in their field.