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Ahmed Sultan has a range of work experience in various roles and industries. Ahmed is currently employed as the CSO & CBO at Jetstar Airways since November 2022. Prior to this, they worked as an Education Professional at RMIT University from February 2019 to November 2022. Ahmed also has experience as a Personal Banker at ANZ from March 2017 to November 2022. Additionally, Ahmed co-founded a company called alopeople in October 2015, which aimed to connect people with local families from diverse cultures. Ahmed also co-founded AlameinTravel in July 2015.

Ahmed Sultan's education history begins in 2001 when they obtained a Bachelor's degree in Tourism and Travel Services Management from Helwan University Cairo. In 2014, they attended jetset college to pursue a Cert III & IV in Travel & Tourism. From 2019 to 2021, they studied at RMIT University, earning a Bachelor's degree of Applied Science in Aviation and Management, specializing in Aviation/Airway Management and Operations. During their time at RMIT University, Ahmed Sultan also obtained several certifications, including "Negotiating the System," "Academic Integrity Awareness," "Developing Global Leadership," and "Information Literacy: Key Concepts."