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Farrukh Ahmed is a seasoned professional with extensive experience in sales and customer service management across various industries. Currently serving as Customer Service NO & Global Process Manager at Jetpak Group since October 2019, Farrukh leads a special service desk and is responsible for the development and implementation of customer service processes and CRM systems. Previous roles include Sales & Customer Service Manager at Jetpak Group, where leadership of the SMB segment development was emphasized, and a notable position as Sales Manager at Gule Sider, contributing to the national leadership team. With earlier sales management roles at NutraQ, Randstad Norway, and Telia Norge, as well as a background in education as a substitute teacher in Oslo, Farrukh is currently pursuing a Bachelor's degree in administration and management at Kristiania University College.