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William (Bill) Miller currently serves as Chief Innovation Officer at Jet Direct Mortgage since January 2018. Prior experience includes significant roles at First Data Corporation from 2000 to 2018, including VP of Sales Effectiveness - Client Intelligence and Senior Director of Business Analysis, where William led major strategic initiatives such as the development of the Client Scorecard and implementation of the Customer Care Work Place. William also handled operational oversight and analytics across several divisions and was instrumental in enhancing billing systems and risk management tools, while achieving substantial cost savings and revenue recognition improvements. Educational credentials include attendance at Ursinus College from 1988 to 1992 and Walt Whitman High School.