Alex Denu is a seasoned professional with extensive experience in customer operations and production management at Jellyvision, serving as Senior Director of Customer Operations since June 2014. Responsibilities include leading a diverse team focused on performance management, training, and data-driven process improvements for the ALEXâ„¢ benefits-support platform. Previous roles at Jellyvision encompass Director of Production, overseeing training programs and a team of Content Managers, as well as Production Manager and Specialist positions, where Alex optimized implementation processes and collaborated on customized content delivery. Additional experience includes freelance proofreading for news4kids.org and an editorial internship at Wolverine Farm Publishing. Alex holds a Bachelor of Arts in English Literature with a second field of study in Business from Colorado State University and studied at Charles University in Prague.
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