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Odyssey Ferguson has held various roles in customer experience and customer service fields at companies like Jelly Drops, Simba Sleep, and Strategy Hand. With a background in Psychology and Media Studies, Odyssey has built a career focused on improving customer interactions and implementing innovative solutions in the industry. From roles as a Flight Attendant at Air New Zealand to a Chatbot Implementation Consultant at Simba Sleep, Odyssey's diverse experience showcases a strong commitment to providing exceptional customer service.