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Jessica Medina is an experienced professional in organizational effectiveness and learning technologies with a robust background in educational and library services. Currently serving as an Organizational Effectiveness Senior Specialist at JEA since September 2014, Jessica leverages data and technology to enhance learning and development, talent planning, and performance management. Previous roles include various positions at Kaplan College, where responsibilities involved managing library and student services, and experience within Duval and Dade County Public Schools focused on improving student achievement through professional development and curriculum design. Jessica holds multiple advanced degrees, including a Doctor of Education in Learning Design & Performance Technology from Florida State University.