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Michael Santilli is an accomplished Technology Leader with extensive experience in operations and delivery management across various organizations. Currently serving as the Delivery and Operations Head for Development Services Practice at JDC Group since April 2023, Michael has a history of enhancing client success through effective problem-solving and initiatives. Prior experience includes a notable 15-year tenure at SAP America, where Michael held roles as Director and Manager of Operations, overseeing significant revenue growth and operational processes. Michael’s earlier career includes founding Santilli Consulting Inc. and leading innovative projects at Shared Medical Systems. Academic qualifications include a Master of Science in Computer Science and an Executive MBA from Villanova University, complemented by accredited coaching training.