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Melissa Ogden

Senior User Experience Architect at J.D. Power

Melissa Ogden has a diverse range of work experience in the field of user experience (UX) design. Melissa has worked as a Senior User Experience Architect at J.D. Power since 2017, where they collaborate with cross-functional teams to develop innovative digital strategies and produce exceptional user experiences. In this role, they are responsible for persona creation, user journey maps, wireframing, prototyping, and user testing. Melissa also mentors and delegates work to other designers.

From 2019 to 2019, Melissa worked as a UX Mentor at CareerFoundry, providing one-on-one mentorship and project evaluation to UX students. Melissa helps students build effective UX portfolios and prepares them for careers in UX.

Prior to this, Melissa worked as a UX/UI Specialist at Media Sonar Technologies from 2016 to 2017. Melissa translated client feedback, test results, and analytics into design requirements to improve the usability of SaaS web and mobile products. Melissa also collaborated with development and product teams to create user-centered designs based on market feedback and best practices.

From 2014 to 2016, Melissa worked as a Senior UX Designer at CARPROOF, where they collaborated with development and product teams in an agile environment to implement design requirements and create user flows and prototypes. Their responsibilities included user research, competitor research, strategic planning, wireframing, prototyping, and stakeholder presentations.

Melissa's experience also includes serving as a UX Team Lead at Orion Learning from 2010 to 2014. In this role, they led a multidisciplinary team and developed interactive e-learning courseware and educational games with intuitive UI and user-centered design.

Earlier in their career, Melissa worked as a Graphic Designer and Web Designer at Zymo Creations from 2002 to 2009, where they designed print and online marketing materials for various clients. Melissa also worked as an Instructor at Fanshawe College from 2005 to 2007.

Overall, Melissa has a strong background in UX design, with expertise in various areas such as user research, wireframing, prototyping, and user testing. Their experience spans across different industries and includes leadership and mentoring roles.

Melissa Ogden completed their education in a step-by-step manner. In 1999, they attended Fanshawe College, where they pursued a degree in Multimedia Design & Production, specializing in the field of Multimedia. Melissa completed their studies at Fanshawe College in 2001. In 1998, before attending college, Melissa enrolled in the Ontario Institute of Audio Recording Technology, majoring in Audio Engineering & Production, focusing on the field of Audio. Melissa's education journey resumed in 2015 when they briefly attended Alliance Study for Agile and Scrum Training. No specific degree was mentioned for this training.

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