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Shubham Khandelwal has extensive experience in technical support, currently serving as a Technical Support Executive at SecureLynkx Networks since May 2015, where responsibilities include enabling and configuring Wi-Fi connectivity on various devices and providing high-level technical support to ensure guest satisfaction. In addition, Shubham holds a position as a Technical Support Engineer at Jaypee Hotels, with aspirations for advancement in roles such as IT Supervisor or IT Associate. Shubham's educational background includes a Bachelor’s Degree in Computer Science from Anand Engineering College, Agr, completed between 2012 and 2015, along with ongoing coursework at Ess Ess Convent School in Agra.