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James Rowe possesses extensive experience in project management and customer success, currently serving as Email Operations Team Lead at Jarrang since July 2022. Prior to this role, James held multiple positions at ezyVet, including Junior Project Manager, where responsibilities involved project planning and implementation of veterinary practice management software, and Support Specialist, providing customer assistance over various channels. Previous experience includes roles such as Cleaner at OCS New Zealand, Sports Reporter at Genius Sports, Porter at Turners Removals, and Gap Tutor at St. Paul's Collegiate School. James earned a Bachelor's degree in International Business from the University of Otago and completed A Levels in Business studies, Geography, and Geology at Truro School, alongside IGCSE qualifications in various subjects.