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Ann Lanari is a seasoned professional with extensive experience in customer support and event management, currently serving as the Customer Support Manager at Jane Software Inc. since November 2014. Lanari excels in developing client relationships, training new customers, and managing support inquiries. Prior to Jane Software, Lanari held various roles at Ludus Tours, including Chief Operating Officer, where significant business growth was achieved. Additional experience includes project management and environmental compliance roles at TETRA Tech, Inc. and FE Warren Air Force Base. Lanari's educational background includes a Master's degree in Environmental Science & Engineering from the Colorado School of Mines and a Bachelor's degree in Biology from the University of Wisconsin-Eau Claire and the University of Minnesota.