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Melissa Cha has a diverse work experience in various roles and organizations. Melissa started their career in 2015 as a School Counseling Intern at Alliance Gertz-Ressler Richard Merkin 6-12 Complex. In 2016, Melissa worked as an Adoptions Intern at Holt Children's Services and later at Serenity Infant Care Homes. Their responsibilities at Serenity Infant Care Homes expanded as they became an Adoptions Social Worker. Most recently, Melissa worked as a Program Director at Jamison Services, Inc. where they held a leadership position.

Melissa Cha obtained a Master of Social Work (MSW) degree from the University of Southern California between 2015 and 2017. Prior to that, they completed their Bachelor of Arts (BA) in International Studies at UC San Diego. No specific start and end years were provided for their undergraduate degree.