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Samuel Morales is an experienced IT professional currently serving as a Security Systems Specialist and previously held various roles at James Hardie, including Desktop Engineer, Help Desk Supervisor, and Senior Executive Support Analyst. In these positions, Samuel has effectively acted as a point of contact for executive leadership, establishing trust and maintaining confidentiality. Prior to this, Samuel worked at The Parking Spot as a Helpdesk/Systems Admin and Mobile/HelpDesk Admin, where expertise in mobile solutions was provided. Samuel holds a Bachelor’s Degree in Networking and Communications Management from DeVry University, obtained between 2012 and 2015.