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Melanie Cook is an experienced L&D Sales Trainer currently working at James Hardie since July 2023, known for producing high-performance building solutions. Prior to this role, Melanie served as a Sr. Sales Trainer and Enablement Manager at Papa from May 2022 to June 2023, and held multiple positions at Uline from April 2015 to June 2022, including National Sales Training Manager. Melanie's career also includes significant roles at the Franchise Brokers Association from 2010 to April 2015, where responsibilities included Director of Quality Assurance and Broker Relations Manager. Earlier in the career, Melanie worked as a Franchise Advisor at In Power Franchise Consulting and as a Sales Manager at Franchise Training Institute. Educational qualifications include a Master's degree in Instructional Design & Technology and a Graduate Certificate in Instructional Design from the University of Central Florida, along with a Bachelor's degree in Health Care Administration and an Associate of Science in Health Science.