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Velma Ricketts Walker, J.P. has extensive experience in customs administration, trade, risk management, intelligence, compliance, and enforcement. Velma began their career at Jamaica Customs Agency in 2011 as Assistant Commissioner, Compliance and Enforcement, where they developed policies, provided leadership, and coached and trained staff. In 2015, Velma worked as an independent consultant specializing in trade, risk management, and customs. Since 2017, they have held the positions of Chief Executive Officer and CEO/Commissioner at Jamaica Customs Agency.

Velma Ricketts Walker, J.P. earned a Master of Business Administration (M.B.A.) in International Business from the Mona School of Business from 2011 to 2013. Prior to that, they obtained a Bachelor of Accounts and Economics from the University of the West Indies, Mona between 1994 and 1998. In addition, they hold a certification as a Trained TADAT Assessor from the International Monetary Fund (IMF).