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Muhammed Ashraf Jalali has a diverse work experience spanning several roles. Most recently, they worked at jalebi.io | جليبى as a Customer Success Lead, where they were responsible for onboarding enterprise-level customers, ensuring their continued engagement and satisfaction. Muhammed Ashraf utilized their deep knowledge of the company's products and established strong relationships with key stakeholders to achieve key performance indicators. Prior to that, they held positions at Etisalat UAE, including Duty Manager and Customer Sales Executive. In these roles, they negotiated service level targets with customers, monitored compliance, and collaborated with teams to deliver efficient and effective services. Muhammed Ashraf also supported the sales team and provided technical expertise to close sales and ensure customer satisfaction. Overall, Muhammed Ashraf Jalali has demonstrated their ability to excel in customer success, service management, and sales roles.

Muhammed Ashraf Jalali pursued a Bachelor's degree in Electrical and Electronics Engineering from Ajman University, completing their studies between 2012 and 2017.