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Alex Lyon is a seasoned professional with extensive experience at Jagex, having held multiple roles since July 2010, including Senior Test Engineer, Agile Delivery Lead, and Scrum Master. In the capacity of Senior Test Engineer, Alex collaborates with cross-functional teams to ensure quality assurance and achieve business objectives within the Publishing Platform team. With a strong background in Agile methodologies, Alex has successfully nurtured delivery teams and facilitated various project management activities. Alex's career at Jagex began as a Customer Support Representative, progressing to leadership roles in quality assurance and community safety, showcasing a commitment to enhancing player experience and product integrity. Alex holds a BSc in Computer Science from De Montfort University.