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Benedict Timmerman is a highly experienced professional in customer experience and analytics, currently serving as a Senior Customer Experience Analyst at both JADBio AutoML and Digital Giraffes since December 2020 and September 2019, respectively. Previous positions include Enterprise Lead AI & ML at Consultores Biometricos Associados - CBA from 2015 to 2019, Analytics Innovations Consultant at StandardData Inc. from 2012 to 2015, Software Analyst at Prime Metrics Campaigns from 2008 to 2012, Junior Software Engineer at Next Software Solutions from 2005 to 2007, and Social Media & Communication Intern at Jules London Agency from 2004 to 2005. Benedict holds a Master of Science in Business Analytics and Decision Sciences from the University of Leeds, a Master of Science in Computer Science from The Open University, and a Bachelor of Science in Social Anthropology from The London School of Economics and Political Science.