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Nikki Smith has a strong background in philanthropy, community engagement, and business development. Nikki currently holds the position of Chief Philanthropy and Community Engagement Officer at the Jacksonville Zoo and Gardens since May 2023. Prior to that, they were the Chief Philanthropy Officer at the same organization from January 2022 to May 2023. From July 2018 to January 2022, they served as the Director of Development at the Jacksonville Zoo and Gardens. Before joining the zoo, Nikki worked at the Jacksonville Icemen as Vice President of Corporate Partnerships from March 2017 to July 2018. Nikki also held the role of Vice President of Business Development at the Jacksonville Armada FC from January 2014 to March 2017. Prior to that, they worked at the Jacksonville Jaguars as a Senior Account Manager, Partnerships from October 2005 to December 2013.

Nikki Smith has a background in Psychology, having attended Jacksonville University. No specific start or end year for their education is provided.