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Jessica Fondo is a professional with a diverse background in journalism, education, and customer experience. Jessica has a Bachelor of Science in Journalism and a Bachelor of Arts in Political Science from the University of Florida. Jessica's experience includes roles such as an English Language Arts Teacher at Duval County Public Schools, a Professional Learning Community Leader at Teach For America, and currently works as a Customer Experience Associate — Youth at the Jacksonville Public Library. Throughout their career, Jessica has demonstrated a strong ability to connect with diverse audiences, meet performance goals, and build lasting relationships with stakeholders.